VoteClimate: Energy Suppliers: Customer Credit - 22nd February 2023

Energy Suppliers: Customer Credit - 22nd February 2023

Here are the climate-related sections of speeches by MPs during the Commons debate Energy Suppliers: Customer Credit.

Full text: https://hansard.parliament.uk/Commons/2023-02-22/debates/1915EA07-DE85-439A-976B-A9F62F322FE8/EnergySuppliersCustomerCredit

10:00 Alan Brown (Kilmarnock and Loudoun) (SNP)

I am also a member of the Business, Energy and Industrial Strategy Committee. Initially, we had a one-off hearing when companies started to go bust. The then Secretary of State and now former Chancellor, the right hon. Member for Spelthorne (Kwasi Kwarteng), appeared in front of the Committee. His attitude was that, “Companies come, companies go. It is a free market; that is what happens. We know that some companies tend to go bust when it is time to pay their renewables obligations.” That laissez-faire attitude that the free market knows best is just ridiculous, and it shows that he was unsuited to be the Chancellor. It is funny how he did not like how the free market operated when he saw the effects of his policies. That meant he was putting his hands up and saying, “It is okay. We don’t mind companies going bust, owing customers money or owing money for renewables obligations”. The renewables obligation is supposed to fund energy-efficiency upgrades, help us towards net zero and help lower people’s bills. It was a dereliction of duty, and what he said in front of the Committee genuinely shocked me.

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10:31 The Parliamentary Under-Secretary of State for Energy Security and Net Zero (Amanda Solloway)

The Secretary of State for Energy Security and Net Zero wrote to the energy suppliers in November and urged them to ensure that their IT systems are more responsive to changes. I note the point about the app; I had not heard about that, but we will look into it. The Secretary of State called on suppliers to ensure that direct debits are more accurate and that customers do not end up with large credit balances on their accounts. He has also urged Ofgem to ensure that suppliers are complying with the rules.

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